SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of /bädē-yä/ (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://badeya.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality and very fast shipping. Recommend this !
nice product on a pleasant price
The camera came ideally, as if only with the Conver, everything is so smooth and high quality that there is nothing to complain about! This official store always pleases me with its excellent products, I recommend! delivery 3 days
Happy with the purchase. Thanks to the seller, it's a true bargain!
Quality of product even better than expected. I totally recommend this store!
A beautiful store, quickly delivered, everything is whole and quite well executed! We were satisfied!
Perfect! Everything was fine
Normal cameras of this manufacturer. I take not the first, everything works. The network caught instantly, after the test within 30 minutes no problems were found.
Arrived ahead of time. Quality is satisfying. I recommend.
5 days before Peter, received in the store, in the electronic box Ali-Express. The camera is very good in quality and work, adjusted immediately, I am very pleased, I take already 2, the price is solid quality,,5,,.
The camera is normal, not an ice, of course, but it works well, 1080 does not smell, somewhere 960. Dushman Power Supply, Photo Two Modes
It's perfect. Delivery was very very fast comparing to others. It's really nice quality. I recommend it without a doubt.
amazing quality, will be ordering more! Thank you!
Looks the same as in the picture, the description corresponds
Having won 11 days, having rejected 27 days at the dotted lines. Camera pratsyu, otherwise normal.
Camera pratzew The goatee to finish the decent yaconty
It came to Voronezh in a week and a half, like these cameras, I took with the icsee program and have been working for a year and a half now I decided to add the cameras a whole package came in the post office only for a long time I got
The store sent the goods quickly, but the delivery was slightly delayed by 4 days. 2MP quality is quite good, monitors traffic, everything works. For 727 rubles a great purchase. Quickly connected and configured through the application, nothing complicated, everything is written step by step in the application, not a word in Russian in the instructions. Satisfied with the purchase.
Delivery fast to the Post Office. The box and camera are whole. Connected very quickly. The picture on 2MR is very clear. Microphone and speaker norms. I already have 3 cameras working on the icsee app. There is on V380 and on eye4, but icsee likes more. Cards 16 GB is enough for almost 3 days, then overwrites. If you set the motion sensor, you can view only these moments and even with acceleration X2 or X4. Very convenient. I did not communicate with the store, but the service is good. Recommend.
Absolutely satisfied with my purchase. Thanks a lot!
Glad I could get 5MP 1080P IP Camera WIFI Wireless Smart Home Security Camera online. The quality is as high as in any offline store, but that's way more comfortable
5MP not better than cheaper 3MP camera.
The goods were delivered to St. Petersburg in 10 days. Packing is a simple p/e bag, inside a carton box. The goods arrived safely. Fully as described. Turned on-it works.
Good camera for 2mp, received in 20 hours, connects fast to WiFi, the camera setup is a little livid, overall and well-packed (2 last pictures made with cam)
The shipment on the 6th day has just passed. But the delivery itself is fast, thanks to 5ke. The order was made for 3MP cameras, but arrived at 5MP. All 3 pieces. Work in the icsee app. So far norms